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Identified areas for improvement and developed and implemented strategies to improve existing eLearning systems and procedures.

Developed, published, and administered SCORM and 508-compliant courses on SumTotal LMS.

Designed, coded, and maintained sector wide SharePoint training support websites.

Managed large-scale eLearning projects, such as sector wide migration of 650 Flash-based courses to HTML5.

Provided technical support for sector users experiencing difficulties with ELearning software and SumTotal LMS.